{"id":2487,"date":"2021-11-05T18:00:13","date_gmt":"2021-11-05T18:00:13","guid":{"rendered":"http:\/\/hfhpulm.com\/info\/?p=2487"},"modified":"2021-11-05T18:00:53","modified_gmt":"2021-11-05T18:00:53","slug":"video-remote-interpreting-vri","status":"publish","type":"post","link":"https:\/\/hfhpulm.com\/info\/?p=2487","title":{"rendered":"Video Remote Interpreting (VRI)&#8211; Translation services"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong><u>Situation<\/u><\/strong><\/p>\n\n\n<p><strong>A successful Video Remote Interpreting (VRI) app on provider phones pilot was completed in HFHS EDs to provide a use case specific to provider needs.\u00a0 Standard large-size VRI system spread is in progress.\u00a0 The provider phone app will provide enhanced access to qualified interpreters.<\/strong><\/p>\n<p><!-- \/wp:post-content --><\/p>\n<p><strong><u>Background<\/u><\/strong><\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><strong>Individuals who are limited English proficient (LEP) are challenged by communication barriers that can result in health disparities, errors and harm.\u00a0 \u00a0There are a number of legal and regulatory requirements mandating access to qualified interpreters to protect our patient\u2019s right to participate in and make informed decisions about their own health care.<\/strong><\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><strong><u>Assessment<\/u><\/strong><\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><strong>A successful pilot was completed with providers (physicians, residents, MLPs) in the ED setting (HFH, Fairlane) to ensure a standard and secure approach to using the interpreter app on HFHS provided phones.\u00a0 <\/strong><\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><a href=\"http:\/\/hfhpulm.com\/info\/wp-content\/uploads\/2021\/11\/Interpreter-Services-Overview.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Interpreter Services Overview<\/a><\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><a href=\"http:\/\/hfhpulm.com\/info\/wp-content\/uploads\/2021\/11\/CyraCom-Interpreter-Services-App-Instructions-.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">CyraCom Interpreter Services App Instructions<\/a><\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p>\u00a0<\/p>\n<p><!-- \/wp:paragraph --><\/p>","protected":false},"excerpt":{"rendered":"<p>Situation A successful Video Remote Interpreting (VRI) app on provider phones pilot was completed in HFHS EDs to provide a use case specific to provider needs.&nbsp; Standard large-size VRI system spread is in progress.&nbsp; The provider phone app will provide enhanced access to qualified interpreters. Background Individuals who are limited English proficient (LEP) are challenged [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[108],"tags":[154,152,153],"class_list":["post-2487","post","type-post","status-publish","format-standard","hentry","category-administrative","tag-interpretation","tag-interpreter-services","tag-language"],"modified_by":"Michael Lazar","_links":{"self":[{"href":"https:\/\/hfhpulm.com\/info\/index.php?rest_route=\/wp\/v2\/posts\/2487","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hfhpulm.com\/info\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/hfhpulm.com\/info\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/hfhpulm.com\/info\/index.php?rest_route=\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/hfhpulm.com\/info\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2487"}],"version-history":[{"count":7,"href":"https:\/\/hfhpulm.com\/info\/index.php?rest_route=\/wp\/v2\/posts\/2487\/revisions"}],"predecessor-version":[{"id":2495,"href":"https:\/\/hfhpulm.com\/info\/index.php?rest_route=\/wp\/v2\/posts\/2487\/revisions\/2495"}],"wp:attachment":[{"href":"https:\/\/hfhpulm.com\/info\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2487"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/hfhpulm.com\/info\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=2487"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/hfhpulm.com\/info\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=2487"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}