{"id":2854,"date":"2024-10-10T18:28:47","date_gmt":"2024-10-10T18:28:47","guid":{"rendered":"http:\/\/hfhpulm.com\/info\/?p=2854"},"modified":"2024-10-10T18:28:47","modified_gmt":"2024-10-10T18:28:47","slug":"doximity-dialer-callback-feature","status":"publish","type":"post","link":"https:\/\/hfhpulm.com\/info\/?p=2854","title":{"rendered":"Doximity Dialer Callback Feature"},"content":{"rendered":"\n

Doximity Dialer is an optional application that is in use for providers and staff who are calling patients and want to provide a standard Caller ID showing a Henry Ford Health phone number and also as a back-up platform for video visits when experiencing technical issues with Epic Video Client.<\/p>\n\n\n\n

NOW LIVE: After a Doximity Dialer Voice call, clinicians have the option to allow the patients to securely call them back within a 1-hour window via a proxy line that will forward the call to their device. Steps have been added to the Scheduled Telephone E&M Encounter<\/a> tip sheet<\/p>\n\n\n\n

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1: At the end of your Dialer Voice call, select \u201cAllow 1-Hour Callback.\u201d<\/p>\n\n\n\n

2: The patient will receive a text notifying them that they can call you back via a proxy line for the next hour.<\/p>\n\n\n\n

3: If the patient calls the proxy line after the 1-hour callback window, their call will be forwarded to the caller ID used to place your call.<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

\"\"<\/figure>\n","protected":false},"excerpt":{"rendered":"

Doximity Dialer is an optional application that is in use for providers and staff who are calling patients and want to provide a standard Caller ID showing a Henry Ford Health phone number and also as a back-up platform for video visits when experiencing technical issues with Epic Video Client. NOW LIVE: After a Doximity […]<\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[6],"tags":[190,191,189],"class_list":["post-2854","post","type-post","status-publish","format-standard","hentry","category-clinic","tag-doximity","tag-em-encounter","tag-virtual-visits"],"modified_by":"Michael Lazar","_links":{"self":[{"href":"https:\/\/hfhpulm.com\/info\/index.php?rest_route=\/wp\/v2\/posts\/2854","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hfhpulm.com\/info\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/hfhpulm.com\/info\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/hfhpulm.com\/info\/index.php?rest_route=\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/hfhpulm.com\/info\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2854"}],"version-history":[{"count":1,"href":"https:\/\/hfhpulm.com\/info\/index.php?rest_route=\/wp\/v2\/posts\/2854\/revisions"}],"predecessor-version":[{"id":2856,"href":"https:\/\/hfhpulm.com\/info\/index.php?rest_route=\/wp\/v2\/posts\/2854\/revisions\/2856"}],"wp:attachment":[{"href":"https:\/\/hfhpulm.com\/info\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2854"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/hfhpulm.com\/info\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=2854"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/hfhpulm.com\/info\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=2854"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}